Dental Office Manager
Job Description Template

Job Overview

Our Clinic is in search of an experienced Dental Office Manager to join us on a full-time basis. You will be primarily responsible for managing day-to-day activities at the dental office. You should be able to schedule and assist patients with their upcoming appointments. Besides, you will also be managing the employee details and their payroll records.

You will be working closely with the Dental Assistant and overseeing the performance of new recruits. In addition to this, you will be assisting with preparing the budget and monitoring the clinic expenses. As a Dental Office Manager, you should be familiar with dental tools and have basic knowledge of various dental procedures and practices. 

You should be able to manage your time effectively and provide excellent customer support. Moreover, you should be able to handle administrative-related tasks and assist Dental Officers as and when required. Your ability to resolve queries in a professional and timely manner will give you an upper hand. 

Send in your applications if you have industry experience and skills to match the job requirements. We would love to hear from you. 

Responsibilities

• Greeting patients and assisting them with their appointments

• Developing, implementing, and managing office practices and procedures

• Scheduling appointments for patients and staff members

• Monitoring clinic’s cash and billing systems

• Updating and maintaining general ledger

• Coordinating with the Dental Assistant about the daily activities in the clinic 

• Hiring, training, and overseeing the performance of staff members

• Addressing any clinic-related issues and queries

• Undertaking marketing activities

• Preparing and maintaining follow-up reports

• Informing the patients of their upcoming appointments via phone calls or emails

• Handling last minute appointment cancellations and adjustments

• Assisting in preparing the budget

• Maintaining employee records and payroll details

Requirements

• High school diploma or degree in any subject

• 3-5 years of experience as a Dental Assistant, Medical Assistant, or a similar role in a reputed Clinic/ Healthcare sector

• Basic understanding of dental practices and procedures

• Familiarity with dental instruments and tools like operative burs, excavators, and dental mirror

• Excellent time management and organizational skills

• Good communication and interpersonal skills

• Ability to work independently and collaboratively

• Proficiency in Microsoft Office Tools

• Ability to offer excellent customer service