Medical Secretary
Job Description Template

Job Overview

We are seeking a skilled Medical Secretary to help our medical office.

As a Medical Secretary, you will be working with our Physicians and Health Unit Coordinators on a day-to-day basis. You will be responsible to assist patients, guests, and medical staff when they need any information. You will also be the main point of contact in resolving management issues. Your main objective will be to ensure the smooth working of all our medical offices so that our patients get the best possible care and treatment.

To be successful at this role, you should be well-spoken and polite person. In addition to this, you should have the desired experience in running a medical office. 

If you can perform multiple tasks with ease, we would like to meet you.

Responsibilities

• Receive and help patients as required.

• Type medical records including physician dictations and patient charts.

• Maintain detailed patient’s personal details and medical records.

• Oversee office correspondences (e.g. telephone, email correspondence, etc) and offer administrative support.

• Schedule appointments for patients.

• Prepare reports for the patients and manage them.

• Collaborate with insurance agencies to process medical claims.

• Process bills, invoices, and payments.

• Guarantee confidentiality of sensitive data.

Requirements

• Bachelor’s degree in Science or any field.

• Proven 2+ years of work experience as a Medical Secretary or similar administrative position. 

• Experience working for the health care industry for any other role will also be considered.

• Professional Training in Medical Administration will be an added advantage.

• Thorough knowledge of medical terminologies is mandatory.

• Proficient with medical terms, regulations, and techniques.

• Outstanding understanding of medical reports will be preferred.

• Excellent knowledge of processing insurance claims.

• Familiar with basic bookkeeping techniques.

• Demonstrated knowledge of MS Office, databases and EHR systems.

• Outstanding communication skills

• Good organizational and multitasking skills.