Retail Manager
Job Description Template

Job Overview

We are in search of a professional and experienced Retail Manager who could oversee the routine operations of our retail store. You will be ensuring the effective running of operations that can help minimize costs and maximize our sales. 

Being the ideal candidate, you are required to have experience as a Store Manager or Retail Manager. You should have a detailed know-how of diverse business aspects such as marketing, sales, etc. Your work will be to increase sales of our store and thus, enhance our business. You must be a motivational individual and ensure that you encourage your entire team to perform their best.

If you feel you would be able to carry out this role diligently, we would like to meet you.

Responsibilities

• Organize and manage different store operations and allocate responsibilities to the sales staff on day to day basis

• Guide and supervise the team towards achieving amazing sales figures

• Control and prepare the store’s budget aiming for maximum efficiency and minimum expenditure

• Monitor purchases and inventory stock levels and ensure that they stay within budget

• Provide customers with detailed information about the merchandise and services, if required

• Deal with customer complaints to maintain the store reputation

• Collaborate with the marketing team to plan out effective marketing strategies

• Plan and administer in-store promotional displays or events 

• Inspect the store environment thoroughly and resolve any issues that may arise

• Evaluate sales records and generate revenue reports to make accurate sales forecasts

• Keep abreast of the latest market trends to determine the need for improvements

• Make sure the store fulfils all the health, legal, and safety guidelines

Requirements

• BA/BSc in Business Administration, Sales or related field

• Proven work experience as a Retail Manager, Store Manager, or Sales Manager in Retail industry

• Thorough knowledge of best practices of retail store management

• Excellent interpersonal and communication skills

• Outstanding leadership skills

• Analytical mindset and understanding of data analysis principles

• Excellent mathematical and analytical skills

• Should demonstrate excellent leadership abilities

• Outstanding customer service skills