Junior Account Manager
Job Description Template

Job Overview 

We are looking for a detail-oriented and enthusiastic Junior Account Manager to be a part of our Sales team. You will be responsible for communicating with clients to understand their project needs. Besides, you will be coordinating with the Account Manager to analyze sales data and plans. 

As a Junior Account Manager, you should be able to maintain various client accounts. You should also be able to address any client queries and complaints. Moreover, you should be able to update clients on the latest products, services, and promotional offers. 

To perform in this job role, you should have excellent communication and presentation skills. In addition to this, you should be familiar with the latest sales developments and industry trends. Your ability to offer excellent customer support will be advantageous.  

Send in your application if can fulfill the job requirements. We would love to have a word with you.  

Responsibilities 

• Communicating with clients to understand their project requirements  

• Developing a sales plan for various clients 

• Explaining various pricing plans to clients and providing required after-sales support 

• Addressing any client queries and complaints 

• Keeping a check on the status of all client accounts 

• Building and maintaining long-term relations with clients 

• Communicating all pricing details clearly to clients via emails or phone calls 

• Reporting and coordinating with the Account Manager to analyze sales data 

• Informing new and existing clients about updated pricing plans, products, services or any promotional offers 

• Coordinating with the Sales and Marketing team to identify new sales opportunities and strategies 

• Preparing and presenting detailed and accurate sales reports 

Requirements 

• Bachelor's degree in Marketing, Business Administration, or a related field 

• Proven work experience as a Junior Account Manager, Account Representative, Account Executive , or a similar role in the Sales department 

• Complete knowledge of CRM software like Salesforce, HubSpot and Freshworks 

• Familiarity with the latest sales trends and developments 

• Excellent communication and interpersonal skills 

• Strong presentation and negotiation skills 

• Good analytical and trouble-shooting skills 

• Highly motivated and detail-oriented individual 

• Good time and project management skills 

• A team player as well as able to work independently 

• Ability to handle stressful situations 

• Ability to offer excellent customer service